Terms &
Conditions

Website usage terms and conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CREATIVE Content & Design’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: your name, email and contact details
• Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales
Payment & Rate
Unless otherwise agreed in writing by the CREATIVE Content & Design, all Customers that have not submitted a credit application and been approved by the CREATIVE Content & Design accounts department will be required to pay 40% of the project cost before work can begin, and all subsequent balances due are payable upon artwork approval. The down-payment is non-refundable. CREATIVE Content & Design reserve the right to refuse completion or delivery of work until past due balances are paid. The Customer shall pay the CREATIVE Content & Design costs, charges and expenses directly or indirectly incurred in obtaining or otherwise enforcing payment of outstanding accounts. If, after the project has commenced, subsequent invoices are not paid within 7 days, a 5% “delayed payment” fee will be charged. Further: 10% – Payment due in 10 days from the invoice date, 30% – Payment due in 30 days from the invoice date, 60% – Payment due in 60 days from the invoice date, 90% – Payment due in 90 days from invoice date. The standard graphic design day rate is £440, while the hourly rate is £55. For work completed on Saturdays, the rate is 1.5 times the standard rate, and for Sundays and Bank Holidays, the rate is 2 times the standard rate.
Abandoned Projects
Each project is carefully planned with a specific timeline, including estimated start and completion dates. It is essential that you adhere to this timeline and promptly communicate any revision requests once the project has begun. If we do not receive any communication from you for 30 days, the project will be considered abandoned. In such a scenario, you will not have the right to use any of the work presented to you unless the project has been paid for in full. Additionally, if you reach out to us after the 30-day abandonment period, a start-up fee may be applicable.
Revisions and alterations
New work requested by the Customer and performed by the CREATIVE Content & Design after a proposal/estimate has been approved is considered a revision or alteration. If the job changes to the extent that substantially alters the specifications described in the original estimate, CREATIVE Content & Design will submit a revised proposal/estimate to the Customer, and both parties must agree to a revised additional fee before further work proceeds. Author’s alterations and other copy changes requested after layouts or mechanicals are completed are billed at the CREATIVE Content & Design by standard hourly rates.
Quotation & Proposals
Any quotations for graphic design services conveyed through email, messages, WhatsApp, or phone conversations are deemed valid for a period of 10 days from the date of receipt, including any associated deadlines necessitating recalculation. Subsequently, a revised quotation will be provided. The pricing structure is subject to adjustment based on prevailing circumstances and supplementary information.
Cancellations
Cancellation is allowed at any time. However, it’s important to keep in mind that the deposit is non-refundable.
Portfolio & Copyrights
As part of our standard practice, we reserve the right to showcase completed projects in our portfolio. However, if you have any privacy concerns related to the project, please do not hesitate to inform us so that we can address them accordingly.
All graphic designs produced by CREATIVE Content & Design are meticulously crafted to suit the unique needs of each business. These designs are exclusive to each client and are not replicated for use by any other entity. It’s important to note that any concepts that are not chosen and paid for remain the intellectual property of our studio. Unauthorized use of these concepts by any party other than the client will be considered a violation of our graphic design rights.
Rights
All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use. Upon payment of all fees, the following reproduction rights for all designs created by the designer for this project shall be granted:
• Client to gain full transferable rights to brand identity
• Client to gain full license to reproduce works through commercial printers
Ownership
The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.
Failure to pay the invoice will result in a court order to reclaim the full amount plus expenses. The client will also pick up the costs for carrying out the court order and the cost of any letters required by a solicitor. This credit mark will be made against a business or personal address until the payment is made in full.


See Privacy Policy